Once you get approved from Iddeal, you can send us your Iddeal Credit Card numbers to pay for your jewelry.
We will process the payment on our system and notify you once your payment went through.
Are your products made from real materials?
Yes, we use high-quality materials such as sterling silver, gold, gemstones, and diamonds in our jewelry.
Each product description provides detailed information about the materials used.
Can I customize a piece of jewelry?
We offer customization options for almost all jewelry items.
Direct to the Customize Jewelry page to create your custom piece of jewelry.
How do I care for my jewelry?
We provide Jewelry care instructions with each purchase to help you maintain the beauty of your jewelry.
General guidelines include avoiding exposure to harsh chemicals, removing jewelry during physical activities, and storing it in a safe place when not in use.
How can I contact the Morin Jewelers customer support team?
You can reach our customer support team by emailing robert@morinjewelers.net or by using the contact form on our website.
Do you offer Lab Grown Diamonds?
Morin Jewelers proudly presents an exquisite assortment of breathtaking lab-created diamonds, meticulously crafted to possess identical physical, optical, and chemical attributes when compared to their natural diamond counterparts.
Can I see your jewelry in person?
Yes! Our website and showroom share a live inventory. Many of the items will be available in our Southbridge, MA showroom.
Are all the items shown on your website available in your showroom?
No, there are some instances where an item shown online is not available in our showroom location.
This may happen because we do not catalog our items, meaning we purchase a small quantity and when the item is sold out, we do not always re-stock the item.
Do you buy loose diamonds?
Loose diamonds are most commonly purchased to be set into an engagement ring or other diamond jewelry.
You can buy a loose diamond for any circumstance whether it be for a custom piece of jewelry or for an engagement ring.
Is your packaging discreet? What does the box look like?
Your order will arrive in unmarked packaging to keep its contents a secret.
We can ship your order to your office or a specific location to be held for pick up, or wherever you desire.
Will I be charged tax on my order?
Please note that US sales tax requirements may be subject to change due to the recent Supreme Court ruling on sales tax.
Morin Jewelers collects sales tax on orders shipped to addresses in Massachusetts.
Do you offer financing options?
Yes! Morin Jewelers is proud to offer flexible financing to all of our customers.
Morin Jewelers offers the Iddeal Credit Card and Affirm financing options for all jewlery purchases.
Can I buy a setting without buying a diamond?
Yes! We offer our settings available as a stand alone on site, providing you the freedom to select your own center stone for the perfect ring.
Do you offer international shipping?
No, unfortunetly at this time, we do not ship our jewelry to international locations.
How do I determine my ring size?
Morin Jewelers offers ring sizing services in-store.
To schedule an appointment to find out your ring size, contact us for a free appointment.
Can I purchase a gift card for someone?
Yes! Search for gift cards on our website or purchase a hard copy at our store in Southbridge, MA.
What jewelry services do you offer?
Morin Jewelers is proud to offer the following jewelry services:
Cleaning & Inspection
Corporate Gifts
Custom Designs
Eyeglass Repair
Financing
Gold & Diamond Buying
Jewelry Appraisals
Jewelry Engraving
Jewelry Repairs
Jewelry Restoration
Pearl & Bead Restringing
Ring Resizing
Tip & Prong Repair
Watch Battery Replacement
Watch Repairs
How do I place an order with engraving?
Submit a jewelry engraving form with specific details on how you would like your engraving to be.
Call our store to place a special engraving order or visit our store for a personalized experience.
Can I request a specific design that is not available on your website?
Yes! Contact our customer support team to request for specific jewelry.
Are your gemstones ethically sourced?
Yes, we are committed to ensuring that all our gemstones are ethically sourced.
We have established stringent standards and work closely with trusted suppliers who adhere to ethical practices.
What warranty or guarantees do you offer on your jewelry?
